The management of ANACO BVBA is convinced that a policy of quality assurance leads to the achievement of the quality level that is necessary to meet the reasonable requirements set by the clients for safe and efficient business operations.
It is the express purpose of ANACO BVBA to provide services in accordance with legal rules and the applicable quality standards.
As clients are setting increasingly higher requirements with regard to safety and the environment, these areas have been included in the QHSE quality system. In addition, the government requires that care is given to the quality of the work and the welfare of the crew in order to optimize customer satisfaction.
Since the intended integrated quality of the service can change over time, it must be regularly tested against its efficiency and effectiveness. The statutory regulations and requirements, which are subject to change, must also be complied with. In order to guarantee and systematically improve the quality of freight transport by water, the company has set up a QHSE Management System, which takes care of the technical, administrative and human aspects, which positively influences and controls the quality.